Thank you for shopping with us. We value your satisfaction and aim to provide a smooth and transparent return and refund process.
Returns
Customers may request a return within 7 days of receiving the product. To be eligible for a return, the item must:
- Be unused and in its original condition
- Include original packaging, tags, and accessories
- Not be damaged due to misuse or improper handling
Certain products may not be eligible for return due to hygiene, customization, or other specific reasons.
Refunds
Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund request.
If approved:
- Refunds will be processed within 5–10 business days
- The amount will be credited through the original payment method
Shipping charges and handling fees may be non-refundable unless the return is due to our error or a defective product.
Exchange Policy
We only replace items if they are defective, damaged, or incorrect. Customers must report such issues within 48 hours of delivery.
Cancellation Policy
Orders can be canceled before they are shipped. Once shipped, cancellation requests may not be accepted.
Contact Us
If you have any questions about our Return and Refund Policy, please contact our customer support team for assistance.